The FAQ directs to a page that contains information on frequently asked questions about NPFL activities and answers to the questions. Examples of such questions are;
- How can I change my pension bank account details?
You can change your bank details by personally bringing a written request address to:
MD, NNPC Pension Fund Ltd
to NPFL office or you send your request through NNPC Retired Staff Association (RSA) if you are a member.
- How often is verification exercise carried out?
Beneficiaries verification exercise is carried out bi-annually nationwide.
- How do I speak to a correspondent?
Use the contact information on the website.
- How do I get verified if I am ill or out of the country?
In such scenario, you are requested to write to NPFL and provide evidence from NNPC Clinic or any Notary public.
- Can a third party collect my pay slip on my behalf?
Yes, but you will have to write an authority letter addressed to MD, NNPC Pension Fund Limited and attached a copy of your ID card.
- When does a dependent pension benefit stops?
When the children have attain the age of eighteen years or when the wife is late.